Platform Support
Guides and training to help you get the most from your app.
Teacher Guide
How the Teacher tab works: templates, courses, activities, and participant management. Covers who owns what and how to manage your content.
Read the guideBilling and Subscription
What your Practitioner subscription enables, how to manage payment and invoices in the Stripe portal, and what happens if a payment fails. Existing participants never lose access.
Read the guideSelling Your Programme
Set up your organisation's payout account, price your course, publish your Public Course Page, and welcome the people who buy a place. For organisation admins.
Read the guideJoining a Paid Programme
Bought a place on a course? The email to look for, your 10-digit claim code, and how your course appears in the app. Written for participants.
Read the guideWhere should you edit course content?
The two levels of course content: the Organisation Library shared by every course, and the This Course section for one course. With the golden rule for your first course.
Read the guideReminders, templates and courses
How templates, sessions and courses fit together, how reminders are timed, when an edit reaches participants, and how to customise reminder times for a course.
Read the guideMarkdown Formatting
A quick-start cheat sheet for formatting text in the app. Covers headings, bold, italic, links, lists, images, and a tip for exporting from Google Docs.
View the cheat sheetFrequently Asked Questions
Answers to common questions about logging in, templates vs courses, content formats, data security, and getting help.
Browse FAQsTraining Videos Coming soon
Step-by-step video walkthroughs for common tasks: creating a course, adding activities, managing participants, and more.
Available soonOne platform, multiple apps
This documentation covers the BeWell Catalyst platform, which is the shared foundation for all BeWell IT apps. Whether you use Mindful Brian, ESRT StrongMind, or another app built on BeWell Catalyst, the Teacher tab and content management tools work the same way.
Last updated: 15 July 2026