Who owns what
The platform is designed so that you can manage your own content independently, once your programme is set up. Here is how responsibilities are divided.
- App infrastructure, hosting, and security
- Software updates, bug fixes, and new features
- Data storage and backup
- Technical support for getting started
- Onboarding help to get your content into the app
- App Store and Google Play distribution
- Your course content (text, audio, video, images)
- Keeping your materials up to date
- Participant enrolments and management
- How your programme is delivered and structured
- Communication with your participants
- Your relationship with your participants
Onboarding support: When you first start, BeWell IT helps you get your content digitalised and into a suitable format for the app. After the initial setup, you manage your own content. You do not need to wait for us to make content changes.
The platform is self-maintained by design. You can update your content, create new courses, and manage participants whenever you need to, without waiting for BeWell IT.